Hi!
Very happy with my purchase. Please note however that I received my order twice.
Upon purchasing online I opted for the delivery option. However, seeing that I wanted the hat soon as a birthday gift I contacted your store and arranged to collect it from the store instead to be sure to have it in time. I collected the hat on 24 February.
On 11 March another hat was delivered to my home address as initially arranged…
Please advise how I should go about to return.
Regards
Zandri
I have been shopping at Crystal birch for some time now and not only do that have the most beautiful hats, they also have amazing staff. Nicole always goes over and beyond for me every single time. I’m a customer for life. Amazing team
The mickey straw hat is just gorgeous!! My sister loves it since it was a gift to her. I love how accessible Crystal is, thank you for delivering the hat so quickly!